Terms and Conditions

  • We offer promotional media, brand feature spotlights, digital marketing campaigns, and video production services (including Reels, short-form video content, social feed posts, and related digital assets). All deliverables, inclusions, and timelines correspond directly to the specific package or service selected at checkout.

  • All sales and payments made through this website are final.

    • No Refunds on Work or Strategy: Due to the time-intensive, custom, and digital nature of content creation, media promotion, scheduling, and production resources allocated upon booking, we maintain a strict no-refund policy under all circumstances.

    • Completed or In-Progress Deliverables: Once payment is processed or production has begun (including strategy drafting, video recording, script preparation, editing, or promotional slot reservation), no partial or full refunds will be issued.

    • Subscriptions: If you enroll in a recurring promotional plan, you may cancel future billings at any time through your account portal or by contacting us at least 5 business days prior to your next renewal date. Cancellation applies to future billing cycles only; past subscription payments will not be prorated or refunded.

    • Unauthorized Chargebacks: By completing checkout, you acknowledge and agree that your payment is non-refundable. You agree not to initiate fraudulent chargebacks, payment disputes, or reversals with your bank or credit card provider for services legitimately rendered or underway.

  • To ensure timely delivery of promotional content:

    • Clients must provide all necessary business assets, product details, logos, messaging requirements, and media within the requested timeline.

    • We are not liable for delayed launches or posting schedules caused by a client’s failure to deliver required materials or approvals.

    • Unless explicitly stated in your selected package, promotional campaigns include up to one (1) round of minor revisions on editable visual or textual elements prior to final publication.

    • We retain artistic and creative discretion over final production aesthetics (e.g., editing tempo, trending audio selections, framing, and visual style) to ensure optimal audience engagement across social media platforms.